We offer a 15-day return window, meaning you have up to 15 days from the date of receiving your item to request a return.

Items precisely: DRYFRUITS,  We offer a 8-day return window, meaning you have up to 8- day from the date of receiving your item to request a return.

To qualify for a return, the item must be in its original condition—unworn, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.

To initiate a return, please contact us at [email protected]. Returns must be sent to the following address:

HERBINDYA ORGANIC PRIVATE LIMITED

101, Santacruz East, Mumbai, Maharashtra

Once your return request is approved, we will provide you with a return shipping label and instructions on how and where to send your package. Please note: returns sent without prior approval will not be accepted.

For any return-related inquiries, feel free to contact us at [email protected].

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or if you received the wrong product, contact us immediately so we can evaluate the issue and correct it promptly.

Non-Returnable Items

Some items are non-returnable, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Dryfruits & Pickles or any other item if opened from sealed original package
  • Custom or personalized items
  • Personal care products (e.g., beauty items)
  • Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

If you’re unsure about whether your item qualifies for a return, please contact us before proceeding.

Exchanges

If you wish to exchange an item, the quickest solution is to return the original item. Once your return is approved and processed, you can place a new order for the desired item.

Refunds

Once we receive and inspect your return, we’ll notify you regarding the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at [email protected].